Primrose Crescent, Norwich
We're investing in homes across Primrose Crescent, Primrose Court, Yarmouth Road and Pound Lane to improve the condition of the buildings, protect them for the future and create warmer, safer and more comfortable homes for residents. The planned improvements have been identified following inspections, ongoing maintenance and feedback from residents to ensure investment is targeted where it is needed most
Primrose Crescent Improvement Programme
The programme will include a range of essential external improvements, including repairs and replacement of roofs and roofline components where required. At Primrose Court, we'll also be improving the communal areas with upgrades to entrance doors, windows, balconies and internal communal decorations, helping to enhance both the appearance of the buildings and residents' day-to-day experience.
Sustainability
Alongside these works, many homes will also benefit from our wider sustainability programme, which is designed to improve the energy efficiency of homes. This includes upgrades such as improved insulation, ventilation, windows and doors to help create warmer, more comfortable homes that are easier to heat. At Pound Lane , the existing External Wall Insulation (EWI) will also be refreshed with new external decorations, helping to protect the system and improve the appearance of the buildings
We'll keep residents updated throughout the project, sharing key milestones such as when contractors are appointed, when works are due to begin and what to expect during delivery. Our aim is to carry out the improvements safely, minimise disruption wherever possible and leave residents with homes that are better protected, more energy efficient and fit for the future.
Project Team
Planned Investment Manager
Our Partner
Equans
Equans have a 20-year partnering contract and work in collaboration with the Planned Investment team to deliver planned maintenance improvement to street properties and blocks of flats including Live Smart estates across the East region. The partnership focuses on maintaining and upgrading homes through services such as repairs, energy efficiency improvements, and asset management, supporting Clarion’s long-term investment strategy and commitment to safe, high-quality homes for residents. Across the East region the partnership spends around £15m of improvement to our residents’ homes and communal spaces.
Reuben Rule
Assistant Site Manager
Reuben is a Project Manager at Equans with a multi-trade background and over four years of experience delivering refurbishment programmes. He currently manages the SHDF programme across Norfolk, working with clients, subcontractors, and commercial teams to deliver projects safely and to a high standard.
Faith Wingrove
Resident Liaison Officer
Faith has a background in customer care and new-build housing, previously supporting Shared Ownership customers at Clarion Housing. She now works as a Resident Liaison Officer within Clarion's Partnerships team, supporting the delivery of sustainable homes and planned improvement works.
Get in touch
If you have any questions or would like support regarding the major works, please don’t hesitate to get in touch, by choosing one of the options below.